Chyls Beauty Company Help Center

At Chyls Beauty Co., we recommend a range of high-quality products to restore and maintain the sleek appearance of your straight hair wigs. To revamp your wig, start with a gentle sulfate-free shampoo and conditioner to cleanse and moisturize the hair fibers without causing damage. Follow up with a lightweight leave-in conditioner to provide extra hydration and manageability. For styling, use a heat protectant spray before using any heat tools, such as a flat iron, to prevent heat damage. Lastly, finish with a shine serum or spray to give your wig a polished look while controlling any frizz. Regular maintenance with these products will help keep your straight hair wig looking vibrant and new. At Chyls Beauty Co., we believe in creating self-expression through beauty, and our curated selection of hair care products will help you achieve just that.

Maintaining your wig is crucial to ensure it remains in pristine condition and lasts as long as possible. Here are some tips from Chyls Beauty Co. to help you keep your wig looking fabulous: 1. Regular Washing: Wash your wig after about 8-10 wears. Use a sulfate-free wig shampoo and conditioner to cleanse and hydrate the fibers. Gently shampoo in cool water, avoiding hot water as it can damage the wig fibers. 2. Detangling: Before washing, gently detangle your wig using a wide-tooth comb or your fingers, starting from the tips and working your way up to the roots. This helps prevent breakage and keeps the wig smooth. 3. Drying: After washing, do not wring out your wig. Do not dry your wig in clothes dryer. Instead, blot it gently with a towel to remove excess water. Allow it to air dry on a wig stand to maintain its shape and style. Avoid using a hairdryer as the heat can damage the fibers. 4. Styling: If your wig is heat-friendly, use heat-styling tools on a low setting. Always apply a heat protectant spray before styling ( along with serum). 5. Storage: Store your wig on a wig stand when not in use to retain its shape. Keep it away from direct sunlight and heat sources. If you’re traveling, use a wig travel case for protection. 6. Avoid Chemicals: Avoid using hairspray, gel, or mousse that is not specifically designed for wigs, as these can build up on the fibers and shorten the wig's lifespan. By following these maintenance tips, you can ensure your wig from Chyls Beauty Co. continues to embody the essence of "Creating Self-Expression Through Beauty." If you have any further questions or need personalized advice, our team is always here to help.

At Chyls Beauty Co., we understand that our clients lead active and diverse lifestyles. While our wigs are crafted with the highest quality materials for durability and natural look, we generally advise against wearing them in a pool or ocean. Chlorine, saltwater, and other chemicals can damage the fibers and cap of the wig, reducing its lifespan and overall appearance. If you choose to swim with your wig, consider securing it tightly and rinsing it thoroughly with clean water immediately afterward, followed by using our recommended wig care products to mitigate potential damage. For the best longevity and maintaining its pristine condition, it’s ideal to keep your wig dry and out of chemically treated or saltwater environments.

Taking care of your curly hair wigs is essential to maintain their luster and longevity. Here are some tips tailored for wigs from Chyls Beauty Co.: 1. Gentle Detangling: Use a wide-tooth comb to gently detangle your wig, starting from the ends and working your way up to the roots. Avoid using regular brushes as they can damage the curls. 2. Washing Routine: Wash your curly wig every 7-10 wears with a sulfate-free shampoo and conditioner. Turn the wig inside out and wash it in lukewarm water. Rinse thoroughly and blot with a towel to remove excess water. 3. Moisturizing: Curly wigs need extra moisture. Apply a leave-in conditioner or a lightweight curl cream & mousse to keep the curls hydrated and defined. 4. Drying: Air-dry your wig on a wig stand to maintain its shape and prevent frizz. Avoid using heat tools, but if necessary, use them sparingly with a heat protectant spray. 5. Storage: Store your wig on a wig stand or in a silk/satin bag to prevent tangling and preserve curl definition. 6. Styling: Use styling products specifically designed for curly hair to define and hold curls. Avoid heavy gels that can weigh down the hair. 7. Professional Maintenance: Consider bringing your wig back to us for periodic deep conditioning treatments and reshaping. We do provide Wig Revamping Services along with Wig Re-Customization, you can even mail-in (post) or drop in your wigs at our studio. By following these steps, you can ensure that your curly hair wigs from Chyls Beauty Co. stay beautiful and vibrant, allowing you to express yourself through beauty effortlessly.

We operate 7 days a week... And our opening hours vary from 7:00 am to 6:00 pm daily.

At Chyls Beauty Co., we know how exciting it is to receive your beauty essentials quickly. That’s why we strive to process and dispatch all orders within 1–2 business days. Standard Shipping: Estimated delivery within 3–7 business days, depending on your location and selected shipping method. Expedited Shipping: Receive your order within 2–3 business days with express delivery options. Please note that during peak periods—such as promotional events or holidays—processing and delivery times may be slightly extended. Once your order is shipped, you’ll receive a tracking number via email so you can follow its journey right to your doorstep. For any delivery inquiries, our customer service team is here to help.

Welcome to our FAQ section: your go-to resource for quick answers to common questions about Chyls Beauty Co. Whether you're wondering "Where do you ship to?", "What are your opening hours?", or "How can I book a service?", we've got you covered. If you can’t find what you’re looking for, feel free to reach out to our friendly team at support@chylsbeauty.com - We are always happy to help!

For our local customers, we provide convenient In-Studio and Curbside Pick-Up options. We also offer a flat-rate shipping fee of $24.50 for standard domestic orders. Enjoy free shipping on all domestic orders over $150. Additionally, we proudly offer international shipping to our global clients.

We are a professional beauty salon dedicated to enhancing your natural beauty through expert hair and makeup services. Our specialties include customized wigs, event and bridal makeup, eyelash application, hair styling, and a range of other personalized beauty treatments tailored to meet your individual needs.

Yes, we do offer a fair and transparent Return & Exchange Policy. While not all products are eligible, certain items can be returned or exchanged provided they meet specific criteria. These include being in their original packaging, unused, unworn, and undamaged. We encourage you to review our full policy for detailed information on eligible items and the return process.

Chyls Beauty Company is located at Redbank Plains, Queensland.

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